Legal Framework & Service Terms
Transparency is the backbone of any healthy supply chain. We've outlined our standard operating procedures and legal requirements to ensure your freight stays protected and our partnership remains clear.
Are you ready to commit to a more reliable logistics standard?
Read Terms Below
Terms of Service
By accessing the DECHO SUPPLY CHAIN SOLUTION website or utilizing our transportation logistics services, you're agreeing to be bound by these terms. We don't like small print either, but it's vital for a smooth flow of goods. Have you reviewed the latest updates for 2024?
1. Scope of Service
Our team provides freight brokerage, managed transportation, and supply chain consultancy. While we strive for 100% on-time delivery, external factors in the Chino, CA transit corridors can occasionally impact schedules. We're committed to proactive communication whenever ripples occur.
2. Liability & Claims
Standard carrier liability apply unless otherwise specified in your individual service agreement. We believe in accountability. If a claim arises, it must be filed within 9 months of delivery, supported by clear BOL documentation.
3. Payment Terms
Our standard net terms are 30 days. Late payments may incur a 1.5% monthly service charge. Efficiency isn't just about trucks; it's about the financial flow that keeps the wheels turning.
Data Privacy
Your supply chain data is your competitive advantage. We don't sell it. Ever. Our systems use enterprise-grade encryption to protect your manifest details.
Legal Contact
Questions about the fine print? Reach out directly to our compliance officer at info@dechosupplychain.com. We'll get back to you within 48 business hours.
Need a Custom Master Service Agreement?
For high-volume shippers and long-term logistics partnerships, we offer tailored MSAs that align with your specific corporate governance. Don't settle for generic terms when your business needs precision.